Customer surveys for local business.
Build it with AI, let customers scan a QR, then read what they really think. Create a customer survey with AI or by hand, collect responses with a QR code in-store, see the results location by location, and get an instant AI summary of what customers are telling you, private feedback you own, alongside your public reviews.
GBPPromote lets local businesses create customer surveys, collect responses by QR code, and understand the results without the busywork. Build a survey with AI from a simple prompt or manually, print or display the QR, and customers scan to respond.
Then see location-wise analytics and an AI summary of every response, themes, sentiment and takeaways, so you know what to fix and what’s working. Included at a flat $5.33 per location per month.
What is a local business survey tool?
A local business survey tool lets you create short customer surveys, collect responses at your location, and understand what customers really think. Unlike a public review, a survey is private feedback you own. You ask exactly what you want to know, and the answers come straight to you.
Public reviews tell you the verdict; surveys tell you the why. A quick, scannable survey captures honest feedback in the moment, so you catch problems before they become one-star reviews, and learn exactly what customers value.
Why surveys matter for local business.
Create a survey with AI, or by hand.
Describe what you want to learn and AI drafts the questions for you, mixing ratings, multiple choice and open text. Use it as-is, tweak it, or build manually from scratch: a clean, on-brand survey in minutes, with no survey-tool learning curve.
Collect responses with a QR code.
Every survey gets its own QR code. Put it on table tents, receipts, packaging, counters or a window sticker, and customers scan with their phone to respond instantly: no app, no typing a link. Give each location its own code so responses are tagged to the right place automatically.
See analytics, location by location.
Watch responses roll in with location-wise analytics: response volume, average scores and trends for each location, side by side. Instantly see which locations are delighting customers and which need attention, essential for multi-location brands and franchises.
- Customers love the friendly staff and quick service.
- Wait times at North End are the top complaint.
- Requests for more parking come up often.
Get an instant AI summary.
No one has time to read hundreds of responses. AI summarises them for you: the key takeaways, the common themes and overall sentiment, including the open-text answers. You get the story in seconds and know exactly what to act on, per location or across the whole brand.
Everything in the survey tool.
AI survey builder
Describe your goal and AI drafts the questions, ratings, choice and text.
Manual builder
Prefer full control? Build and edit every question by hand.
QR collection
Scan-to-respond QR codes for table tents, receipts, counters and more.
Per-location codes
Each location gets its own code so responses are tagged automatically.
Location-wise analytics
Compare response volume, scores and trends across every location.
AI summaries
Themes, sentiment and takeaways from every response, including open text.
Question types
Star ratings, multiple choice, and open-ended text in one survey.
Private & owned
Feedback comes to you: not a public review platform.
Multi-location
Run surveys across one location or hundreds from one place.
Part of the complete local platform.
Surveys pair naturally with the rest of your reputation and feedback tools.
Launch a survey in five steps.
Generate questions with AI from a prompt, or build them manually.
Each survey and location gets a scannable QR to display or print.
Customers scan in-store and answer in seconds: no app needed.
Watch analytics per location and compare side by side.
Get themes, sentiment and takeaways, then act on what matters.
Billed per location · No card to start
Surveys are included, not an add-on.
- ✓AI & manual survey builder
- ✓QR collection & per-location codes
- ✓Location-wise analytics
- ✓AI response summaries
- ✓Multi-location & unlimited questions
- ✓Plus reviews, listings, rankings & reporting
For any local business that wants honest feedback.
Frequently asked questions.
What is a local business survey tool?
A local business survey tool lets you create short customer surveys, collect responses at your location, and understand what customers think. With GBPPromote you build a survey with AI or by hand, share it with a QR code, and see the results by location with AI summaries, private feedback you own, alongside your public reviews.
Can AI create my survey for me?
Yes. Describe what you want to learn, for example customer satisfaction after a visit, and AI drafts the questions for you, mixing ratings, multiple choice and open text. You can use the AI draft as-is or edit it, and you can also build a survey completely manually if you prefer.
How do customers take the survey?
With a QR code. Display it in-store, on receipts, table tents, packaging or counters, and customers scan with their phone to open the survey instantly: no app, no typing a link. Each location can have its own QR code so responses are tagged to the right place.
Can I see survey results by location?
Yes. Analytics are location-wise, so you can see response volume, ratings and trends for each location and compare them side by side. That reveals which locations are delighting customers and which need attention.
Does it summarise the responses?
Yes. AI summarises your survey responses. Including open-text answers. Into clear takeaways, common themes and overall sentiment, so you get the story in seconds instead of reading every response by hand.
How is a survey different from a review?
Reviews are public and posted on Google; surveys are private feedback you collect and own. Surveys let you ask exactly what you want to know, catch issues before they become public complaints, and understand customers in depth: a perfect complement to your review strategy.
How much does it cost?
The survey tool is included in the GBPPromote platform at a flat $5.33 per location per month, alongside reviews, listings, rankings, optimization and reporting, with a 3-day free trial and no card required.
Start collecting customer feedback today.
Build a survey with AI, put a QR code in-store, and let the responses, and the AI summary, tell you exactly what to improve. At $5.33 per location, with a free trial.